“Patients remember each human interaction from their doctors, nurses, and staff. That’s why we founded EXP.”
– Danielle, CEO of EXP Healthcare
What we do
Headquartered in Nashville, TN, EXP Healthcare delivers intelligent experience training solutions to hospitals and health systems nationwide. Founded on the 5 Disney Principles of Service, EXP Healthcare works with employees from maintenance to the C-Suite, driving cultural change that
improves retention and creates repeatable and measurable patient experiences.
Core team
OUR Story
Music to Medicine – it’s always been about the experience
My career in music taught me the value of creating memorable experiences. Every show required a well-choreographed, well-executed performance that we had to repeat night after night, treating each time we stepped onstage as if we were auditioning for the first time. I recognized that translates to healthcare.
Each provider to patient interaction defines the experience and creates a lot of data. The market needed a data-driven, patient experience solution that translates into measurable insights and outcomes.
Patients remember each human interaction from their doctors, nurses, and staff. That’s why we founded EXP.
Client Testimonials
Mark Lee
Administrator Of The Active Lifestyles
The whole experience working with EXP Healthcare is positive. We knew that an initiative of this size had never been done before. We’d tried lots of “flavors of the month” programs to no avail. EXP helped us understand the process involved and continues to be a sounding board.”
